10% Cash Back Terms and Conditions

Last Updated: 2022-07-28

Following your enrollment in an eligible service offered by Inspire, you may redeem 10% “Cash Back” of electricity supply service charges (excluding taxes or any delivery, distribution, or other charges or fees billed by your utility company) after you complete 12 full calendar months of electricity supply service with Inspire, up to a maximum of $100. Your ability to redeem this Promotion is subject to the Electricity Sales Agreement, Promotion Terms, and the following terms. This Promotion is subject to expire any time at Inspire's discretion.

You are eligible for this Promotion only if: (i) Inspire is able to provide electricity supply service to your service address; (ii) you are a new Inspire customer (i.e., you have not previously subscribed to any Inspire service); (iii) you are enrolled in an Inspire subscription or fixed-rate plan for electricity supply services; (iv) you are a residential, non-commercial Inspire customer; and (v) your utility company accepts your enrollment with Inspire.

To be able to redeem this Promotion, you must maintain an active account with Inspire for at least 12 full calendar months pursuant to the Electricity Sales Agreement. An active account is an account (i) that is billing more than $0 per month for Inspire electricity supply service; and (ii) for which Inspire has not received a request to discontinue (drop) service or change programs. Any cancellations or rescissions of your Inspire service or the Electricity Sales Agreement prior to your completing 12 full calendar months of electricity supply service with Inspire voids this Promotion and your eligibility in this Promotion.

If you meet the Promotion requirements, Inspire will send notice to you that your “Cash Back” Promotion is available for redemption. You agree that such notices may be sent by any means Inspire deems appropriate, including by email. You must follow the instructions in the notice in order to redeem the “Cash Back” Promotion. Your “Cash Back” amount will equal 10% of your invoiced Inspire charges after the completion of 12 full months of Inspire service, up to $100. No other charges billed to you, including but not limited to, delivery, distribution, taxes, and other customer charges or fees, will be included in calculating your “Cash Back” amount. In no case will Inspire reimburse more than one “Cash Back” amount to a single customer or on any one electricity account, or more than $100, under this or any similar Promotion.

Upon Inspire’s request, you agree to provide a copy of your bill or invoice or any other information Inspire may request to facilitate redemption under this Promotion; Inspire is not obligated to provide any benefit or honor this Promotion if you fail to timely provide Inspire with any information it may request. Once the “Cash Back” Promotion is redeemed, it may take several weeks to be processed and delivered to you. Redemption and fulfillment under this Promotion may be completed by any means Inspire deems appropriate, including by check (to be mailed to the address Inspire has on record for your account) or through use of a third-party provider.

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