One Month Free Promotion | Terms and Conditions

Last Updated: 2022-08-23

These Promotion Terms and Conditions (“Terms”) apply to the promotion offered by Inspire Energy Holdings, LLC (“Inspire”) as described below (the “Promotion”). By accessing or enrolling in the Promotion or by otherwise affirmatively manifesting your assent (for example, by checking a box or clicking “I Agree” or similar action), you agree that you have read, understood, and agree to be bound by these Terms. These Terms are hereby incorporated by reference into the Electricity Sales Agreement. In the event of a conflict between the Electricity Sales Agreement and these Terms, these Terms will control as to the Promotion. Unless otherwise expressly defined below, the capitalized terms used herein have the meaning assigned to them in the Electricity Sales Agreement.

1. Promotion Details Free Third Full Month of Electricity Supply with Inspire (up to $100) Following your enrollment in an eligible service offered by Inspire, you will be reimbursed for the third full month of electricity supply charges you incur for such service (not including taxes or any delivery, distribution, or other charges or fees billed by your utility company) up to $100. Your ability to redeem this Promotion is subject to the Electricity Sales Agreement and these Terms. This Promotion is subject to expire any time at Inspire’s discretion.

You are eligible for this Promotion only if: (i) Inspire is able to provide electricity supply service to your service address; (ii) you are a new Inspire customer (i.e., you have not previously subscribed to any Inspire service); (iii) you are enrolled in an Inspire subscription or fixed-rate plan for electricity supply services; (iv) you are a residential or small commercial Inspire customer; and (v) your utility company accepts your enrollment with Inspire.

To receive a reimbursement under this Promotion, you must maintain an active account with Inspire for at least three (3) full calendar months pursuant to the Electricity Sales Agreement. An active account is an account (i) that is billing more than $0 per month; and (ii) for which Inspire has not received a request to discontinue (drop) service or change programs. Any cancellation or rescission of your Inspire service or the Electricity Sales Agreement prior to your completing three (3) full months of electricity supply service with Inspire voids this Promotion and your eligibility for this Promotion. If you meet the Promotion requirements, reimbursement will be made within sixty (60) days of the end of the billing cycle that includes your third full month of service. You will not be reimbursed for more than $100, even if your eligible electricity supply charges are greater than that amount. For the avoidance of doubt, in no case will Inspire reimburse more than $100 to a single customer or on any one electricity account under this or any similar Promotion. You are responsible for paying any taxes, delivery, distribution, or other charges or fees billed by your utility company, which will not be reimbursed by Inspire. Inspire is not responsible for any damages or losses related to your failure to pay any utility company charges.

Reimbursements under this Promotion may be made by any means Inspire deems appropriate, including by check (to be mailed to the address Inspire has on record for your account). Inspire may require you to affirmatively redeem the reimbursement. Upon Inspire’s request, you agree to provide within a time period stated by Inspire a copy of your bill or invoice or any other information Inspire may request to facilitate reimbursement under this Promotion; Inspire is not obligated to provide any reimbursement or honor this Promotion if you fail to timely provide Inspire with any information it may request.

2. Limitations The Promotion may not be applied as a credit or offset to reduce the amount owed by you to Inspire or your local utility company. To the extent the Promotion is not a cash award, the Promotion shall have no cash value or other value of any kind until the relevant accrual period is complete and the Promotion is redeemed by you. You shall have no property rights or other legal interest in the Promotion until redeemed and received by you. You may not assign, transfer or pledge the Promotion. The Promotion cannot be transferred or combined with other offers, Promotions, Rewards (as defined under the Rewards Terms and Conditions), or other discount or reward programs, unless specifically authorized by Inspire. The Promotion may change or be canceled at any time. The Promotion is not available for all rate classes, all customer types, or in all areas. Inspire reserves the right, in its sole discretion, to determine whether a particular Customer has met all requirements to be eligible for the Promotion. The Promotion is limited to one per Customer and electricity account. If you violate these Terms or the terms of the Electricity Sales Agreement, the Promotion will be invalid and Inspire will be excused from performance under these Terms. The Promotion is valid for new residential customers in an eligible service territory who enroll before November 30, 2022. The Promotion is not available in areas where Inspire does not offer its services.

3. Customer Information Inspire may need to provide certain Customer information to a third party vendor in order to fulfill some or all of the Promotion. You may opt out of Inspire providing your information to a third party by calling Inspire at 1-866-403-2620. Should you opt out, Inspire does not guarantee another means of accessing or redeeming the Promotion. Please see our Privacy Policy for additional information.

4. Miscellaneous Any tax liability relating to the Promotion is your sole responsibility. Inspire shall not be responsible for resolving any conflicting claims to any Promotions. In the event that all or part of the Promotion is found to be in violation of applicable law, Inspire shall have no obligation to provide the Promotion.

The Promotion is void where prohibited by law. You understand that Inspire may revoke your participation in the Promotion at any time, and the Promotion may be forfeited at Inspire’s discretion. Inspire may end the Promotion at any time for any reason or no reason, without notice unless notice is required under law. Inspire may also in our sole discretion cancel, change, amend, modify, or restrict the Promotion or any aspects, terms, or features of the Promotion or these Terms at any time without prior notice for any reason or no reason (subject to any notice requirements under applicable law). You consent to all such changes. All interpretations of these Terms will be determined by Inspire in its sole discretion. Inspire may temporarily or permanently disqualify you from participating in the Promotion and/or adjust or cause to be forfeited any or all Promotion rights accrued as a result of your abusive behavior, fraud, misrepresentation, any violation of law, or any other violation of any of these Terms or the Electricity Sales Agreement, in each case as determined by Inspire in its sole discretion.

You agree to indemnify and hold Inspire and its third-party service providers and their respective affiliates, directors, officers, employees, agents and contractors harmless from and against any loss, damage, liability, cost, or expense of any kind (including attorneys’ fees) arising from your or: (i) participation in a Promotion; (ii) any fraud or misuse of a Promotion; (iii) violation of these Terms; and/or (iv) violation of any applicable law or the rights of any third party.

These Terms may be modified by Inspire in its sole discretion, provided that Inspire provides any notice to you as required by applicable law.

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